Effective Date: 22/January/2025

PeakWave Digital Solutions LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way. By accessing our website or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, company name, and other identifying details you provide when contacting us or signing up for our services.

Usage Information

Details about how you use our website, such as IP address, browser type, device type, pages visited, and time spent on our site.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing habits and improve your experience. See Section 6 for more details about cookies.

Payment Information

If you make a purchase or pay for services, we may collect payment details such as billing address, credit card information, or other financial data (processed securely through third-party payment processors).

2. How We Use Your Information

We use your information for purposes including, but not limited to:

• Providing, maintaining, and improving our services.
• Responding to inquiries and providing customer support.
• Personalizing your experience on our website.
• Sending promotional and marketing communications (with your consent).
• Analyzing website usage and improving performance.
• Complying with legal obligations and preventing fraudulent activity.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: Third-party vendors that help us with website hosting, payment processing, analytics, or email delivery.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing emails by clicking “unsubscribe” in any email or contacting us directly.

To exercise your rights, contact us at hello@peakwavedigital.io.

5. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular monitoring. However, no data transmission or storage system can be guaranteed 100% secure, and you use our services at your own risk.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand website usage and personalize content. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: Help us analyze site traffic and improve performance.
• Marketing Cookies: Used to deliver relevant ads and promotions.

You can manage or disable cookies through your browser settings, but doing so may impact your website experience.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: hello@peakwavedigital.io
• Location: 113 E. 12300 S., Unit 311, Draper, UT 84020. 

Your trust is important to us. Thank you for choosing PeakWave Digital Solutions.